DTruest Privacy Policy
At DTruest, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect:
We may collect personal information from you when you visit our website, register an account, or make a purchase. This information may include your name, email address, phone number, shipping and billing address, and some details surrounding your payment information. We also collect non-personal information such as your IP address and browser type for website analytics and optimization purposes.
When you leave a comment or a review on our site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment/review on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment/review. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How We Use Your Information:
Your personal information is important to us and is used in several ways. To start, we use it to process your orders, and also to communicate with you about your purchases. In addition, we strive to continuously improve our website and customer service, and your information helps us do that. You may also receive promotional emails or newsletters from us, but you can easily opt out of these communications at any time. Lastly, we want you to know that we do not sell, trade, or share your personal information with third parties, except when required by law or to facilitate a transaction with our payment processor.
How We Protect Your Information:
We take the security of your personal information seriously and use industry-standard encryption technologies to protect your data. We also limit access to your information to authorized personnel only and store your information on secure servers.
Who we share your data with:
If you request a password reset, your IP address will be included in the reset email.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment/review, your profile picture is visible to the public in the context of your comment/review.
How long we retain your data:
If you leave a comment or a review, we will retain it and its metadata indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data:
If you have an account on this site or have left comments/reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You have the right to access, update, or delete your personal information at any time. You can do this by logging into your account or contacting us to erase any personal data we hold about you. Please note that we may have legal, administrative, or security obligations that require us to retain certain data, and this data is not subject to our general data deletion policy. You also have the right to opt out of promotional emails and newsletters.
Changes to This Policy:
We may update this privacy policy from time to time. We will post any changes to this policy on this page to ensure that you stay informed about how we protect your privacy, therefore, we encourage you to review this policy periodically to stay informed about how we are protecting your privacy.
If you have any questions or concerns about our privacy policy, please don’t hesitate to contact us. At DTruest, we value the trust you place in us and remain committed to actively protecting your privacy and personal information.